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  • FAQ

    How soon will I get my order?

    Most orders will require 3-4 business days production plus 3-4 days shipping. So your order should arrive anywhere from 5-7 business days.

    Can I get my order expedited?

    If you feel the normal delivery time will not be fast enough, please contact us to discuss expediting possibilities. Please note, there may be extra fees for expediting, and we will let you know if that's the case.

    Can I add or remove something from the design?

    We try to accommodate special requests. You can enter the request details in the  "Order Note" section at checkout, or you can send us a message.

    How do I Know what size of urn to buy?

    You will need to know the weight of the deceased prior to cremation. For each pound of the deceased, you will need 1 cubic inch of space in the urn. (example: someone weighing 100 pounds at death would need an urn with a volume of at least 100 cubic inches)